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'player key was not found'
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| wouty006 |
Posted on 20-06-2014 12:09
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Under 23

Posts: 82
Joined: 24-02-2012
PCM$: 200.00
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Hi
I buyed pcm in cd version so not from steam,
there is one code called 'product code', i used that key to activate the game and that worked fine.
But when i create a profile in pcm 14 and i put that same key there and i click on multyplayer it says 'player key was not found'.
I typped it correct and that key i use is the only key i have.
please help me
thank you
Edited by wouty006 on 20-06-2014 12:12
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| Ad Bot |
Posted on 05-12-2025 20:46
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Bot Agent
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Joined: 23.11.09
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| Lachi |
Posted on 20-06-2014 12:36
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Grand Tour Champion

Posts: 8360
Joined: 29-06-2007
PCM$: 200.00
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So you were able to create a profile but you are not able to play multiplayer?
BTW: "bought" not "buyed" |
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| wouty006 |
Posted on 20-06-2014 12:40
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Under 23

Posts: 82
Joined: 24-02-2012
PCM$: 200.00
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yes and i can play singleplayer but not multyplayer because as i said it says 'player key was not found'
sorry for my bad English |
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| wouty006 |
Posted on 20-06-2014 13:04
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Under 23

Posts: 82
Joined: 24-02-2012
PCM$: 200.00
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please someone help |
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| Lachi |
Posted on 20-06-2014 13:14
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Grand Tour Champion

Posts: 8360
Joined: 29-06-2007
PCM$: 200.00
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This is neither the the official forum nor the official support, so you have to be patient and wait until somebody can answer it.
If you don't want to wait, read the manual and/or contact the official support. |
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| wouty006 |
Posted on 20-06-2014 13:17
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Under 23

Posts: 82
Joined: 24-02-2012
PCM$: 200.00
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i you know could you give me the link of the offical support plz? |
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| krisa |
Posted on 20-06-2014 13:19
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Classics Specialist

Posts: 3892
Joined: 12-04-2011
PCM$: 200.00
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be patient and search the internet
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| Selwink |
Posted on 20-06-2014 13:24
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Grand Tour Champion

Posts: 8702
Joined: 17-05-2012
PCM$: 200.00
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9 posts in a row 
https://www.cyanid.../forumPCM/
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| wouty006 |
Posted on 20-06-2014 13:25
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Under 23

Posts: 82
Joined: 24-02-2012
PCM$: 200.00
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sorry i did not mean to post 10 times the same reaction it bugged |
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| Lachi |
Posted on 20-06-2014 13:43
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Grand Tour Champion

Posts: 8360
Joined: 29-06-2007
PCM$: 200.00
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Click the reply button once and you will create one reply only.
The link provided leads to the official forum.
The contact information of the official support would be in the manual or on the DVD box. |
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| Yetti |
Posted on 20-06-2014 13:57
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Amateur

Posts: 4
Joined: 21-03-2012
PCM$: 200.00
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I remember having problems with this in older versions aswell. Aren't there 2 keys? Like an activation key and a player key? Perhaps try it with caps-lock on? Good luck.... |
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| Lachi |
Posted on 20-06-2014 14:04
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Grand Tour Champion

Posts: 8360
Joined: 29-06-2007
PCM$: 200.00
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Since last year, the same key is used to activate the game and to create a profile.
According to wouty006 the problem is not when entering the key. He cannot start multiplayer games with his profile. |
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| wouty006 |
Posted on 20-06-2014 14:51
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Under 23

Posts: 82
Joined: 24-02-2012
PCM$: 200.00
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I noticed that the key I use it the 'product code' but at create profile it says 'player key' so maybe that is not the same but i only got the product code |
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| Lachi |
Posted on 20-06-2014 15:15
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Grand Tour Champion

Posts: 8360
Joined: 29-06-2007
PCM$: 200.00
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I already answered that in my post above yours. |
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| wouty006 |
Posted on 20-06-2014 15:20
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Under 23

Posts: 82
Joined: 24-02-2012
PCM$: 200.00
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I think if have the solution my pcm didn't install the latest patch 1.1.0.1 so maybe after i downloaded it it might work |
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| Lachi |
Posted on 21-06-2014 10:26
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Grand Tour Champion

Posts: 8360
Joined: 29-06-2007
PCM$: 200.00
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Yes, you have to install the latest patch, more info and a link to that patch can be found here: https://www.cyanid...mp;t=16382 |
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