PCM.daily - Discussion Forum: Game crashes at start on a mac using bootcamp

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PCM.daily » Pro Cycling Manager 2006-2020 » Pro Cycling Manager 2012

Game crashes at start on a mac using bootcamp
Stantheman	#1 Posted on 09-02-2013 08:53
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	I have just bought Windows 7 Home Premium 32bit and put it on my MacBook Air using Bootcamp. I've also just bought Pro Cycling Manager 2012. I have installed the game, with help from another mac, to do all the 'Activation key' bit as my windows 7 has no internet connection. I have tried to launch it but when I click 'play' it loads and then crashes. Windows says I have the latest visual driver installed. I can't find out if I have a 3D graphics card. I don't know what to do. I REALLY can't work windows and I'm pulling my hair out. It would be great if you could help me. Thanks!


Lachi	#2 Posted on 09-02-2013 10:33
Grand Tour Champion Posts: 8360 Joined: 29-06-2007 PCM$: 200.00	It is not easy to find the problem with the information given. If you want to know more about your computer, you could run dxdiag. Click the start button (in windows) and then type dxdiag, then press enter. On the display tab, you see information about your graphic card. If that does not help you, click "save all information" or whatever it is called in your language. Then upload the file here. A known problem with this game are the intro videos. You can delete them and try to start the game again. The video folder is in C:\Program files\pcm12\ (the installation folder).


Stantheman	#3 Posted on 09-02-2013 11:23
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	------------------ System Information ------------------ Time of this report: 2/9/2013, 10:36:28 Machine name: STAN-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: Apple Inc. System Model: MacBookAir5,1 BIOS: Default System BIOS Processor: Intel(R) Core(TM) i7-3667U CPU @ 2.00GHz (4 CPUs), ~2.0GHz Memory: 8192MB RAM Available OS Memory: 2220MB RAM Page File: 408MB used, 4030MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Standard VGA Graphics Adapter Manufacturer: (Standard display types) Chip type: Intel(R) Sandybridge/Ivybridge Graphics Chipset Accelerated VGA BIOS DAC type: 8 bit Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_00EB106B&REV_09 Display Memory: n/a Dedicated Memory: n/a Shared Memory: n/a Current Mode: 1366 x 768 (32 bit) (1Hz) Monitor Name: Generic PnP Monitor Monitor Model: Monitor Id: Native Mode: Output Type: Driver Name: vga Driver File Version: 6.01.7600.16385 (English) Driver Version: 6.1.7600.16385 DDI Version: unknown Driver Model: unknown Driver Attributes: Final Retail Driver Date/Size: 7/13/2009 23:25:51, 10752 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4226-11CF-DA33-5B3DA7C2CB35} Vendor ID: 0x8086 Device ID: 0x0166 SubSys ID: 0x00EB106B Revision ID: 0x0009 Driver Strong Name: Unknown Rank Of Driver: Unknown Video Accel: Deinterlace Caps: n/a D3D9 Overlay: n/a DXVA-HD: n/a DDraw Status: Not Available D3D Status: Not Available AGP Status: Not Available ------------- Sound Devices ------------- Description: Headphones (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_1013&DEV_4206&SUBSYS_106B5500&REV_1003 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/20/2010 21:29:03, 304128 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Speakers (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_1013&DEV_4206&SUBSYS_106B5500&REV_1003 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/20/2010 21:29:03, 304128 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (High Definition Audio Device) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: HdAudio.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail Date and Size: 11/20/2010 21:29:03, 304128 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Apple Internal Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x05AC, 0x024A FF Driver: n/a Device Name: Touchpad Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x05AC, 0x024A FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub \| Vendor/Product ID: 0x8086, 0x1E26 \| Matching Device ID: usb\root_hub20 \| Service: usbhub \| Driver: usbhub.sys, 11/20/2010 21:29:03, 258560 bytes \| Driver: usbd.sys, 7/13/2009 23:51:05, 5888 bytes \| +-+ Generic USB Hub \| \| Vendor/Product ID: 0x8087, 0x0024 \| \| Location: Port_#0001.Hub_#0002 \| \| Matching Device ID: usb\class_09 \| \| Service: usbhub \| \| Driver: usbhub.sys, 11/20/2010 21:29:03, 258560 bytes \| \| \| +-+ Generic USB Hub \| \| \| Vendor/Product ID: 0x0424, 0x2512 \| \| \| Location: Port_#0008.Hub_#0003 \| \| \| Matching Device ID: usb\class_09 \| \| \| Service: usbhub \| \| \| Driver: usbhub.sys, 11/20/2010 21:29:03, 258560 bytes \| \| \| \| \| +-+ Generic USB Hub \| \| \| \| Vendor/Product ID: 0x0A5C, 0x4500 \| \| \| \| Location: Port_#0001.Hub_#0005 \| \| \| \| Matching Device ID: usb\class_09 \| \| \| \| Service: usbhub \| \| \| \| Driver: usbhub.sys, 11/20/2010 21:29:03, 258560 bytes \| \| \| \| \| \| \| +-+ USB Input Device \| \| \| \| \| Vendor/Product ID: 0x05AC, 0x820B \| \| \| \| \| Location: Port_#0002.Hub_#0006 \| \| \| \| \| Matching Device ID: generic_hid_device \| \| \| \| \| Service: HidUsb \| \| \| \| \| Driver: hidusb.sys, 11/20/2010 21:29:03, 24064 bytes \| \| \| \| \| Driver: hidclass.sys, 11/20/2010 21:29:03, 55808 bytes \| \| \| \| \| Driver: hidparse.sys, 7/13/2009 23:51:00, 25728 bytes \| \| \| \| \| \| \| \| \| +-+ HID-compliant mouse \| \| \| \| \| \| Vendor/Product ID: 0x05AC, 0x820B \| \| \| \| \| \| Matching Device ID: hid_device_system_mouse \| \| \| \| \| \| Service: mouhid \| \| \| \| \| \| Driver: mouhid.sys, 7/13/2009 23:45:08, 26112 bytes \| \| \| \| \| \| Driver: mouclass.sys, 7/14/2009 01:20:44, 41552 bytes \| \| \| \| \| \| \| \| +-+ USB Input Device \| \| \| \| \| Vendor/Product ID: 0x05AC, 0x820A \| \| \| \| \| Location: Port_#0001.Hub_#0006 \| \| \| \| \| Matching Device ID: generic_hid_device \| \| \| \| \| Service: HidUsb \| \| \| \| \| Driver: hidusb.sys, 11/20/2010 21:29:03, 24064 bytes \| \| \| \| \| Driver: hidclass.sys, 11/20/2010 21:29:03, 55808 bytes \| \| \| \| \| Driver: hidparse.sys, 7/13/2009 23:51:00, 25728 bytes \| \| \| \| \| \| \| \| \| +-+ HID Keyboard Device \| \| \| \| \| \| Vendor/Product ID: 0x05AC, 0x820A \| \| \| \| \| \| Matching Device ID: hid_device_system_keyboard \| \| \| \| \| \| Service: kbdhid \| \| \| \| \| \| Driver: kbdhid.sys, 11/20/2010 21:29:03, 28160 bytes \| \| \| \| \| \| Driver: kbdclass.sys, 7/14/2009 01:20:36, 42576 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device \| Vendor/Product ID: 0x05AC, 0x024A \| Matching Device ID: hid_device_system_keyboard \| Service: kbdhid \| Driver: kbdhid.sys, 11/20/2010 21:29:03, 28160 bytes \| Driver: kbdclass.sys, 7/14/2009 01:20:36, 42576 bytes \| + Terminal Server Keyboard Driver \| Matching Device ID: root\rdp_kbd \| Upper Filters: kbdclass \| Service: TermDD \| Driver: i8042prt.sys, 7/13/2009 23:11:24, 80896 bytes \| Driver: kbdclass.sys, 7/14/2009 01:20:36, 42576 bytes \| + HID-compliant mouse \| Vendor/Product ID: 0x05AC, 0x024A \| Matching Device ID: hid_device_system_mouse \| Service: mouhid \| Driver: mouhid.sys, 7/13/2009 23:45:08, 26112 bytes \| Driver: mouclass.sys, 7/14/2009 01:20:44, 41552 bytes \| + Terminal Server Mouse Driver \| Matching Device ID: root\rdp_mou \| Upper Filters: mouclass \| Service: TermDD \| Driver: termdd.sys, 11/20/2010 21:29:03, 53120 bytes \| Driver: sermouse.sys, 7/13/2009 23:45:08, 19968 bytes \| Driver: mouclass.sys, 7/14/2009 01:20:44, 41552 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 12.1 GB Total Space: 28.7 GB File System: NTFS Model: APPLE SSD SM256E ATA Device -------------- System Devices -------------- Name: PCI standard ISA bridge Device ID: PCI\VEN_8086&DEV_1E56&SUBSYS_72708086&REV_04\3&11583659&0&F8 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:43, 13888 bytes Name: PCI Express standard Root Port Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_72708086&REV_C4\3&11583659&0&E1 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 153984 bytes Name: PCI Simple Communications Controller Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_72708086&REV_04\3&11583659&0&B0 Driver: n/a Name: PCI Express standard Root Port Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_72708086&REV_C4\3&11583659&0&E0 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 153984 bytes Name: Universal Serial Bus (USB) Controller Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_72708086&REV_04\3&11583659&0&A0 Driver: n/a Name: Standard AHCI 1.0 Serial ATA Controller Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_72708086&REV_04\3&11583659&0&FA Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 28032 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 01:19:03, 42560 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 01:26:15, 21584 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 132992 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_72708086&REV_04\3&11583659&0&D0 Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 42496 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 284672 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 258560 bytes Name: Standard VGA Graphics Adapter Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_00EB106B&REV_09\3&11583659&0&10 Driver: C:\Windows\system32\DRIVERS\vgapnp.sys, 6.01.7600.16385 (English), 7/13/2009 23:25:49, 26112 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_72708086&REV_04\3&11583659&0&E8 Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 42496 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 284672 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 258560 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_00EB106B&REV_09\3&11583659&0&00 Driver: n/a Name: SM Bus Controller Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_72708086&REV_04\3&11583659&0&FB Driver: n/a Name: Network Controller Device ID: PCI\VEN_14E4&DEV_4353&SUBSYS_00E9106B&REV_01\0DDFC3FFFFF27CD100 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_72708086&REV_04\3&11583659&0&D8 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 108544 bytes Name: PCI Express standard Root Port Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_72708086&REV_C4\3&11583659&0&E4 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 21:29:03, 153984 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514 Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514 Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514 Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514 Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514 AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll, AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll, SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll, Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514 Audio Capture Sources: Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514 WDM Streaming Capture Devices: HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 FaceTime HD Camera (Built-in),0x00200000,1,2,ksproxy.ax,6.01.7601.17514 WDM Streaming Rendering Devices: HD Audio Headphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Video Capture Sources: FaceTime HD Camera (Built-in),0x00200000,1,2,ksproxy.ax,6.01.7601.17514 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Audio Renderers: Headphones (High Definition Aud,0x00200000,1,0,quartz.dll,6.06.7601.17514 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Headphones (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514 Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17514 --------------- EVR Power Information --------------- Current Setting: {16260968-C914-4AA1-8736-B7A6F3C5AE9B} (Power) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0


Stantheman	#4 Posted on 09-02-2013 11:24
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	I deleted the videos from the video folder and it still doesn't work. The screen just flashes white and then nothing happens!!!


Lachi	#5 Posted on 09-02-2013 12:46
Grand Tour Champion Posts: 8360 Joined: 29-06-2007 PCM$: 200.00	I had a look at your dxdiag file but I cannot tell whether the graphic card is supported by the game or not. But maybe the problem comes from the screen size. DxDiag mentioned this resolution: 1366 x 768. Try to set this resolution for the game by opening the graphic config file in My documents\pcm12\ (I am not sure about the correct folder and file name because I am not in front of my game pc at the moment. If you cannot find it, post again so that I can have a look).


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Stantheman	#6 Posted on 09-02-2013 16:04
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	I have changed the screen resolution to 1024-768 and it still doesn't work. Earlier on it said this "The graphics auto-configuration utility was unable to identify your video card. Default settings were applied, but these may be changed via the Options page. Over-optimistic settings may lead to poor game performance!"


Lachi	#7 Posted on 09-02-2013 19:07
Grand Tour Champion Posts: 8360 Joined: 29-06-2007 PCM$: 200.00	I was not talking about your desktop resolution but about the in-game resolution. The file is called GraphicConfiguration.xml and can be found here: My documens\Pro Cycling Manager 2012\Config\ Open it with a text editor and change the resolution accordingly: <ResolutionWidth>1366</ResolutionWidth> <ResolutionHeight>768</ResolutionHeight> But like I said, it could be that your graphic card is not supported and the message you just posted also leads into that direction. I have seen your post in the other thread where you quoted something about parallel desktop. The game will NOT run on parallel desktop. You have to start Windows instead of Mac OS when booting up your Mac.


Stantheman	#8 Posted on 09-02-2013 19:34
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	So if my graphic card is not supported how do I get it to work? What do I do?


Stantheman	#9 Posted on 10-02-2013 16:16
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	I don't have parallel desktop by the way. I used bootcamp. I emailed pcm and they said pro cycling manager doesn't work with bootcamp but I knew this was wrong. I asked them for a helpful answer and they havent contacted me back!


Lachi	#10 Posted on 11-02-2013 22:32
Grand Tour Champion Posts: 8360 Joined: 29-06-2007 PCM$: 200.00	If the graphic card of a notebook is not supported, then you cannot do anything. The normal procedure would be to first check if your computer can run a game, before you buy it.


Stantheman	#11 Posted on 12-02-2013 08:09
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	Thank you for your help!


Stantheman	#12 Posted on 12-02-2013 08:17
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	If not then do you know what version of pcm does run on my macbook air? If any?


Blueprint	#13 Posted on 12-02-2013 08:43
Domestique Posts: 437 Joined: 29-03-2007 PCM$: 200.00	I can't even tell which graphic card you have. What you can try is checking out your graphic card on iOS and then manually downloading and installing drivers for it on Windows. If I remember correctly, I had to do this too when I was running Windows 7 on Mac. After you've done that, you can try running PCM again and maybe it will work.


Stantheman	#14 Posted on 12-02-2013 15:51
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	How do i install these drivers?


Blueprint	#15 Posted on 12-02-2013 20:37
Domestique Posts: 437 Joined: 29-03-2007 PCM$: 200.00	First, try to find out on iOS what your video card is. Then google on the name of the video card + 'drivers' and you will most likely find a download site from the vendor. Download and install.


Lachi	#16 Posted on 14-02-2013 22:08
Grand Tour Champion Posts: 8360 Joined: 29-06-2007 PCM$: 200.00	If you post the name of the graphics card, we can help you find the drivers.


Stantheman	#17 Posted on 16-02-2013 08:31
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	Thank you for your offer. PCM have actually contacted me back and given me a download link. I'm just trying to get the internet to work on windows 7 now but I can't. One of my family members is coming to help me on Sunday so hopefully I can get it to work then. Thank you for all your help! Your very kind!


Stantheman	#18 Posted on 22-02-2013 13:12
Amateur Posts: 12 Joined: 03-02-2013 PCM$: 200.00	Hello! I've got the game working! At last! Just shows, patience and determination is the key to success! PCM emailed me drivers that didn't work! BUT... I went back into bootcamp and selected the box "Download the latest Windows support software from Apple" Which basically remembers all for the Apple drivers and makes them compatible with Windows. I downloaded it and saved on a memory stick. You then open up windows and click setup on the windows support folder that I just downloaded on the stick. You then follow the instructions and it works!!!!! I'm really enjoying the game. Thanks for you helping me.

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